Hyatt Place Chicago Wicker Park

The location was excellent. We were visiting family in the area and our travel time was very manageable. The breakfast was plentiful and good, with many options. Our room was spacious (we had a king room with sofa bed) and clean. We also had a great view of the city. The valet parking, although expensive, was excellent. The valet attendants were speedy and friendly. Our interaction with the front desk personnel and restaurant/ bar personnel was pleasantly refreshing.

We were staying at the hotel because of location. We were visiting Chicago for work and to celebrate our 5 year old son turning six. And while I was originally somewhat irritated that I actually paid extra to stay on a high floor - not realizing that there were only 8 floors to this hotel, and feeling like I'd been taken advantage of - Judy Szurgot made our stay a fantastic one. She went completely out of her way to help us celebrate our son's birthday. There were balloons and cookies and a banner in the room when we arrived, and later there were even more cookies when Judy stopped by to sing happy birthday to our son. It was such a sweet gesture. The next day there were more balloons hanging on the door. Thanks, Judy.

Really great accommodations for the price and location. Very easy to get to (despite Chicago traffic). The staff was very pleasant and property was clean, modern, operated very competently. I recognize the reality of all the moving parts involved in running a hotel so often am very forgiving of almost anything, but I didn't have a single complaint here. Everything was clean, functional, quiet, ran like clockwork, we loved it. It was a short but fantastic stay!

Breakfast was good, but was the same for all 3 days I was there. Fruit (bananas) wasn't really fresh, hash browns were a little soggy - not crispy (were in a streamer pan). Would have liked to see some link sausage and a waffle iron with batter would be a great addition! Room itself was amazingly functional - probably the most functional hotel room I've ever stayed in, Lots of space that made me feel like I didn't have to put my duffle on the bureau! Lots of functional touches that really made it an EASY stay, Nice clean linens, great shower pressure and plenty of hot water!

The building and the location were very nice. The breakfast was decent, although could use a few more options. The building was safe and comfortable.